Download: Save the recording as an MP3 file.Play icon : Play a recording and view transcriptions (if enabled in policy settings).Play, download, or delete cloud recordingsĬlick the following options to manage call recordings: Note: Any recordings from a deleted user, call queue or common area will still be available and can be identified with a deletion date label. ![]() Use the search box and drop-down menus at the top to filter call recordings.In the navigation menu, click Phone System Management then Logs.Note: If a user, call queue or common area was deleted you can still access their recordings and view when that user/call/queue/common area was deleted. Policy settings for ad-hoc or automatic recordings enabled.Prerequisites for accessing and sharing call recordings How to change a phone user's level of access to call recordings. ![]()
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